Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to tell us where we got it right or wrong? This page covers how to reach the team behind votecamejo.org and what you can expect once you do.
How to reach us
The best way to contact us is by email. Send your message to [email protected] and we'll aim to get back to you within a couple of business days. Please include as much detail as possible — the site name, the page you're referring to, and the nature of your question or feedback — so we can respond properly the first time rather than going back and forth.
What we can help with
- Review accuracy: if you've played at one of the sites we cover and something in our write-up no longer matches reality — a changed bonus, a coin that's no longer supported, a withdrawal that took longer than expected — tell us. We periodically revisit our reviews, and reader reports help flag anything that's drifted out of date.
- General questions about crypto gambling: if you're unsure how deposits work, what "no KYC" actually means at a given site, or how our ratings are put together, we're happy to point you to the right resource on the site or clarify where we can.
- Corrections: if you believe a licensing detail, a bonus term, or a payout claim on our site is inaccurate, let us know and we'll look into it.
- Site feedback: broken links, confusing pages, or anything else that made your visit harder than it should have been.
What this page isn't for
We're an independent review and comparison resource — we don't operate any of the casinos listed on votecamejo.org, and we can't process deposits, withdrawals, account verification, or disputes on their behalf. If you have an issue with your account, a pending withdrawal, or a bonus that wasn't credited, that has to go through the casino's own customer support team directly. We also can't act as a mediator in disputes between a player and an operator.
Similarly, we don't provide legal or tax advice. If you have questions about how gambling winnings or crypto gains are taxed, or whether a particular offshore site is accessible from your state, those are questions for a qualified professional — general information on the legal landscape is covered in our broader site content, but nothing here should be taken as a definitive ruling for your situation.
Before you write in about a specific casino
A quick self-check can save time on both sides:
- Check the casino's own support channel (live chat or email) first — most account-specific issues are resolved fastest there.
- Have your account details and any relevant transaction IDs ready if you're reporting a payout problem.
- If you're contacting us about a review, note the specific claim you're querying and, where possible, the date you observed a difference.
A note on responsible gambling
If you're reaching out because gambling has started to feel like it's affecting your finances, relationships, or wellbeing, please don't sit on it. The National Problem Gambling Helpline — 1-800-GAMBLER — is free, confidential, and available if you want to talk to someone. Our Responsible Gambling page also has more on the tools available to help you set limits or take a break. It's worth remembering that offshore crypto casinos, since they aren't licensed by any US state regulator, don't always offer the same self-exclusion tools or player protections that regulated operators provide — so putting your own limits in place matters more, not less.
Who's behind this site
You can read more about how we approach reviews and rankings on our About Us page. Our full site terms, including how we handle the information you send us, are set out in the Terms and Conditions.
Eligibility reminder
BTC Casinos is intended for adults only. You must be 18 or 21 or older, depending on the minimum age set by the specific casino and the laws of your state, to use the sites we review. Crypto casinos serving US players typically operate under offshore licences — such as Curaçao or Anjouan — rather than any US regulator, and availability varies by state. If you're contacting us with a question about whether a particular site can legally accept players from your state, we can share what we know, but you should always check your own state's current rules before signing up or depositing.